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ΟΡΟΙ ΧΡΗΣΗΣ

In view of the fact that there is no human intervention in online ordering it is of utmost importance that you read carefully the following terms of use before entering your details and/or placing your order!

 

T&C's for online game "RECEIPT GAME"

➤ Apple is not involved in any way with the contest or sweepstakes

The game does not involve any sort of gambling or lottery. The mechanism only checks whether the receipt number is a wining ticket or not.

➤ To redeem a winning coupon you will first need to register on our website (www.dominos.gr) and have create an account with us. You winning coupons will automatically be displayed at your basket/checkout page were they can be applied to your order

➤ Each code can only be used and drawn only once

➤ Winning gifts that are provided by Domino's partners can be collected from the Domino's head office at address: 1 Krimaias Street, Athens, Greece For verification purposes and for your security, you will be asked to present a valid Identification document/card and the receipt with the winnig code

➤ All won Domino's products can only be redeemed with a purchase of at least one pizza (any size).

➤ Winning products cannot be combined with other running offers or coupons

➤ For technical reasons the Chania, Thessaloniki, Peristeri and Ilion stores does not participate in this campaign

 

General Online Ordering Terms & Conditions

➤ Minimum browser requirements in order to order through our site: Internet Explorer 7, Mozilla Firefox 2, Safari 4, or later versions with JavaScript activated

➤ Once the order has been sent no change or cancellation can take place

➤ Coupon redemption can only be effected if coupons are marked valid for online ordering

➤ Up to one Special pizza ingredient can be replaced free. All other replacements are charged according to the prevailing price list. Deducting ingredients does not change the price of the pizza

➤ Any change of ingredients in pizzas under offer or at a reduced price are charged according to the prevailing price list

➤ Minimum order for delivery is until 18:00 is: €4,65 

➤ Minimum order for delivery is after 18:00 is: €8

➤ Sandwiches are available only between 12:30 to 18:00 For some stores this may vary and have sandwiches available throughout their entire working hours.

➤ When ordering for the first time you may be contacted by phone for confirmation. Please remember to enter your phone number when logging in!

➤ Domino’s cannot guarantee and bears no responsibility should www.dominos.gr fail to be accessible for whatever reason

➤ In order to limit the usage of plastic bag, Law 4496/2017 imposes as of 1st January 2018 which introduced Directive 2015/720 EU an environmental fee on thin plastic transport bags. It is part of the harmonization of Greek Legislation with EU guidelines. The law sets an environmental charge of 0,07258€ € plus 24% VAT. Because of the minimum euro subdivision (€ 0,01), the total charge can not be less than € 0,09 per bag. The information about the plastic bag cost is in the "Order Confirmation" box as "Plastic Bag – environmental tax” together with the overall total cost of your order.

 

Pricing Policy:

➤  Offers can be found in the section "DEALS" of the website and the app. DEALS prices cannot be combined with other prices or coupons or with the "2 For Tuesdays Deal". Offers are valid for Classic pizzas.

➤  Stuffed crust pizzas are subject to an additional charge of 1.50€ for Large size and 2.30€ for Jumbo size.

➤ Premium Range Pizzas (indicated with: ♛) have an additional charge from the starting menu prices of: 1.00€ for Medium, 1.30€ for Large, and 1.60€ for Jumbo size pizzas.

 

Online Offer "LUNCH SPECIAL DEALS"

Offer is valid only for online orders placed via our website www.dominos.gr or by our apps (iOS, Android). The offer is valid from Monday to Friday until 18:00 and only in the participating stores. To view if your store is participating, please login, select your service store and access the "DEALS" tab. It cannot be combined with other running offers or coupons.

 

Coupon Code Policy

Only one (1) promo coupon codes can be redeemed per order

 

System Average Delivery Time

The average delivery time displayed on the home page www.dominos.gr is a realtime calculation using an algorithm of the current store delivery times across all our stores in Greece. As this number this is an average of the entire system delivery times, it may not represent the actual delivery time of your selected store. The specific store delivery time can be seen on the checkout page right before the online order is sent by the user

 

 

Statement for Privacy and Protection of Personal Data 

Domino’s respects the personal data of every visitor of the website www.dominos.gr.

The present statement (referred to as Statement for Privacy and Protection of Personal Data  hereinafter the “Statement”) explains in clarity how we process the personal data that we collect from you and/or you provide to us.

Please review this Statement for Privacy and Protection of Personal Data ("Statement") to learn more about the information we may collect about you through this website and how we collect, store, use, share and protect the information/personal data that we obtain.

 

In general:

  1. Domino’s maintains the personal data that you have provided by filling in the respective fields in the electronic logging in form to be used within the context of various campaigns and/or newslettersthat it may circulate from time to time.
  1. In compliance with the obligation to protect the confidentiality and privacy of information entrusted to us by our clients, we hereby commit to protect and use the personal data that are collected either online through the present website or following communication/co-operation with third parties.

Following registration we keep in our records and process the following data:

Obligatory data:

  • Name
  • Address
  • Email
  • IP Address
  • Telephone Phone
  • Mobile Phone
  • Invoice Information when invoice issuance is requested

Optional data: 

  1. Domino’ s obtain only personal data that are voluntarily provided by you in order to satisfy your requests, to provide information for products and services and to serve you in the best way. Whenever additional information are requested you will be notified accordingly.

 

In detail:

  1. Collection and purpose of use of personal data

The collection of personal data takes place only if you select voluntarily to provide them – for example, if you communicate through email or if you register as customers of the products and services of Domino’s.

 

The use of products and services provided by www.dominos.gr , including the provision of online ordering services of Domino’s products, requires ensuring the communication possibility with you. Therefore, during your registration to the website www.dominos.gr, it is necessary to declare the true personal data that you will requested for, as they are determined above.

 

With your registration to the services provided by www.dominos.gr, you also consent to the storing and use of your personal data, according to this Declaration. We are allowed to process your personal data, in order to provide personalized services, according to the law (article 6(1b) of the Regulation (EU) 2016/679). Your personal data are not used for other purposes, apart from what it is described in this Declaration, except if we receive your prior permission, or except if something like that is required or is allowed by the law.

 

The purpose of the collection, use and processing of your personal data, is (a) to provide the services and products you request through the website, for the receipt of which their use or / and process is required, e.g. online orders and the consequent implementation of the contractual obligations, in order to execute, deliver and invoice of orders under the best conditions and with the most effective way, (b) the promotion of the products and services provided from Domino’s and especially through www.dominos.gr, (c) the provision of personalized services and the facilitation of the ordering process, aiming to the facilitation of the user and / or ensuring that the content of the website is presented to the most effective way for you and your computer.

 

Domino’s collects “sensitive” personal data only when you offer voluntarily those data or when these data are required or their collection is allowed by the law. We advise you to abstain from providing sensitive data, except if this is required for the purpose of providing personal data or if you hereby consent with the use of these data from Domino’s for its purposes.

 

Domino’s may ask you to provide it particular personal data to send you informative messages related to products and services or / and related offers and announcements. Domino’s may also request your permission for particular use of your personal data and you may either consent or deny these uses. If you want particular services or communications, such as an electronic newsletter, you will be able to unsubscribe from the relevant recipients list at any time following the guidelines included to each communication. If you decide to unsubscribe from a service or communication, we shall try to delete your data as soon as possible, although we may need some time or / and information before we will be able to process your request.

 

  1. Access to personal data and Rights

If you wish, you may request at any time to get informed about your personal data that are maintained by Domino’s, their recipients, the purpose of their maintenance and processing, as well as their modification, correction or deletion, by sending an email to the address info@dominos.gr from the email address you have declared, attaching a copy of your identity card. You also have the right to review your personal data we maintain and, in general, to exercise any right foreseen by the law for the protection of the personal data.

The personal data you disclose to Domino’s through www.dominos.gr, either during your registration or at a later stage, are collected, used and processed in accordance with the applicable personal data protection provisions. In particular, according to the provisions of the Law 2472/1997 and the Law 3471/2006, as in force, as well as the new European General Data Protection Regulation (EU) 2016/679 and the Directive 95/46/EC, related to the protection of personal data.

 

In detail, you retain the following rights:

➤ Right to know about your personal data: upon your request, we will provide you information about the personal data we maintain about you.

➤ Right to correct and complete your personal data: If you notify us, we shall correct any inaccurate personal data that relate to you. If you notify us, we shall fill in incomplete data, provided that these data are necessary for the purposes of processing your data.

➤ Right to delete your personal data: upon your request, we will delete the personal data we maintain about you. However, some particular data will be deleted only after a specified holding period, for example because in some cases we are legally obliged to maintain your data, or because these data are required to fulfill our contractual obligations towards you.

➤ Right to block your personal data: in some cases foreseen by the law, we shall block your personal data, if you request this. Further processing of blocked data occurs only to a very limited extent.

➤ Right to withdraw your consent: at any time in the future, you may withdraw your consent for the processing of your personal data. The lawfulness of the processing of your data remains unaffected by this action, up to the point where your consent is withdrawn.

➤ Your right to object to the processing of your data: at any time in the future, you may object to the processing of your personal data, if we process your data on the basis of one of the legal grounds foreseen in the Article 6 (1e or 1f) of the Regulation (EU) 2016/679. If you object, we shall stop processing your data, provided that there are no legitimate reasons for further processing. The process of your data for advertisement purposes is not a legitimate reason.

➤ Right to File a Complaint at the Hellenic Data Protection Authority: You may file a complaint at the Hellenic Data Protection Authority (www.dpa.gr), especially in case your personal data is processed in violation of the provisions of the Regulation (EU) 2016/679 : The contact details of the Authority are: Call Center: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr

 

  1. Transmission of Personal Data

Domino's does not share or transmit personal data to third parties, unless this is required for legitimate professional purposes and business needs, in order to meet your requests or / and if this is required or permitted by law. In any case, the access to your personal data is allowed only to authorized persons that are required to have access in order to be able to complete the purposes of the collection, the use and the processing of them, as this disclosed in this Statement.

 

In some cases, Domino's may share your personal data with various companies or service providers who collaborate with it, in order to respond to your requests, or to natural or legal persons that are assigned with the process implementation, provided that we will notify you in advance and we will receive your prior consent. People who have access to the data are obliged to maintain the confidentiality of the data.

 

Domino's reserves the right to use the information you provide through www.dominos.gr in such a way that it is not possible to identify or disclose the person they refer to, for statistical, promotional, research or advertising purposes, by providing them and to third parties, e.g. market analysis firms responsible for the completion of the above purposes.

 

Domino's may transfer particular personal data outside the geographical boundaries to other companies that collaborate with it or / and store personal data in a jurisdiction other than that in which you are located to. By providing their personal data via the internet, the visitors consent to this transfer or / and the storage of their personal data abroad.

 

Domino's may store your personal data in a cloud. This means that the process of your personal data may be conducted by a cloud service provider on behalf of Domino's, and your personal data may be stored in different locations around the world. The Company uses organizational and contractual measures for the protection of the personal data and to impose similar, yet less restrictive, requirements to our cloud service providers, including requirements regarding the exclusive processing of your personal data, for the aforementioned purposes mentioned in this Statement.

 

  1. Security of Personal Data

Domino's applies particular procedures for technical and organizational security, in order to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in the operation of this website also comply with these provisions.

Domino's makes every reasonable effort to maintain the personal data collected only for the period of time it needs these data for the purpose they are collected or until their removal is requested (if this occurs earlier), unless it continues to maintain them according to provisions of the applicable legislation.

 

  1. Revisions of the Statement

Domino reserves the right to modify or periodically revise this Statement, in its sole discretion. If changes occur, Domino's will record the date of modification or revision in this Statement and the updated Statement will apply for you from that date on. We encourage you to periodically review this Statement to explore whether there are any changes to the way we manage your personal data. This Statement was last updated on April 26, 2018.

 

Cookies Policy

This policy explains how Domino's Pizza uses cookies. This policy explains how we use cookies when you visit our website (dominos.gr) and our mobile, tablet and other applications. By accessing, browsing and using our Sites, you confirm that you accept this cookie policy and that you consent to our use of Cookies on your computer or smart device as set out in this cookie policy

What are Cookies?

Cookies are small text files that store information on your browser when you access certain websites. Cookies allow us to recognize your device when you visit our Site and they enable us to store certain information about your preferences, for example your local store. Cookies make it easier for you to maintain your preferences and help us customize the Site to suit your preferences

How can I prevent Cookies being used?

You can, should you choose to, disable the cookies from your browser and delete all cookies currently stored on your computer or smart device. You can find out how to do this for your particular browser by clicking "help" on your browser's menu. However, please be aware that should you choose to disable cookies from your browser it may prevent you from taking full advantage of our Site and some of our pages may fail to work properly which will greatly impact on your use and enjoyment of our site

Use of Cookies by dominos.gr

We use cookies on our Site. However, we do not collect or store personal data via the cookies used on our Site. We use cookies technology and ip addresses in order to collect non personal data from the visitors of our website and in order to offer to the registered visitors of our website a personalized online experience. When someone visits one our Site we collect standard internet log information. We do this to find out things such as the number of visitors to the various parts of our Site. Cookies are not effecting the performance or the hardware of your device. We also use cookies for remarketing campaigns.

1st Party Cookies

A "first party" cookie is either set by Domino’s itself or by a tool using the Domino’s domain. For example, Domino’s uses Google Analytics first party cookies on your browser

3rd Party Cookies

Third party cookies are cookies that have been written on to your browser or device by a website that is different from the website you are actually visiting (i.e. by a site other than Domino’s, in this case). Such cookies are cookies from DoubleClick to make marketing campaign more effective.

We are entitled to process data under the aforementioned technical frame under article 6 of EU Regulation 2016/679. We save such data until the cookie expires or you delete it.

If you have questions, comments or complaints about our handling or protection of your personal data or you wish to amend your personal data or to exercise any and all your rights as a data subject, please contact us at dpo@dominos.gr

 

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“Dominos”, “We”, “our” and “us”, refers to ANATRON SA, the Master Franchisee of DOMINO’S PΙΖΖΑ.